Services

Assistance can be provided in the following areas:

Standard Operating Procedures (SOP’s)

Setting of operations SOP’s for working procedures, Health Safety & Environment (HSE) procedures, processes flow and standards.

Key Performance Indicators (KPI’s)

Setting of manpower KPI’s.  Determining individual KPI measurements for task execution and performance evaluation.  Alignment of KPI’s to Job Profiles.
Setting of Mechanical KPI’s.  Determining performance measurement for vehicle fleet performance measurement.  Determining performance measurements for Materials Handling Equipment (MHE) i.e. forklift, reach trucks etc.
Setting of Operational KPI’s.  Determining performance measurements for service delivery.  Determining performance measurement for Customer Service including customer feed-back.

Team Motivation, Mentoring and Management

Development of mentoring procedures for individual development.  Motivation techniques for individuals and teams to improve performance and boosting of morale.  Disciplinary procedures and disciplinary techniques.

Public Speaking Engagements

I’m available for presentation of the above ideas and insights or subject material from ‘Ivan’s Rules of Management’ at conferences and public speaking engagements.

I look forward to working with you!

Get in Touch!

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